Cafe 24 Hundred

Reviews about Cafe 24 Hundred

• 2 / 5

  By Jared Schipper
  I ordered 3 items to-go, in which 2 of the items had issues. They completely forgot to include one item, in which I had to run back to the restaurant to get; the other item in question was something that I did not even order. We did not touch the incorrect item and attempted to return it to the restaurant in the morning. The manager did not seem interested in correcting the situation and basically blamed me for not coming back a THIRD time last night to swap out the item. All-in-all I received a "credit" for the exact amount, down to the cent, of what the incorrect item costs. I basically had to prove myself to the restaurant manager and demand that I receive some kind of money back
  
  I was overlooked twice as I was waited to be helped at the host station, while other parties that arrived to the same location that I was standing were helped immediately - This happened during both breakfast and lunch, not during the preciously described incident.
  
  Two stars is a far fall from last years review of 5 stars in which customer satisfaction was first priority and never questioned or rebutted. I chose two stars because the food was at least good but the gesture to make things right could have been more generous considering the amount of money we have spent at the restaurant within the last 18 hours.
  May 28, 2016